Ad Operations Manager, Content Moderation

Posted on March 2, 2021


At OpenSlate, we rate and measure content across the world’s largest video platforms and partner with leading global advertisers across Facebook, TikTok, YouTube and more. 

OpenSlate is looking for an experienced Ad Operations Manager, Content Moderation to join OpenSlate’s growing team.The Ad Operations Manager is responsible for assisting with development of our content moderation and international product solutions. This person will manage the day-to-day operations for our curated content products which may include: training moderators on new and existing guidelines, trouble-shooting, operational support, and quality assurance reporting. It’s also a highly analytical role with responsibility for reviewing data and drawing insights and conclusions to inform further product development. 

You’ll work in close partnership with our Product Management and Content Insights teams, to ensure delivery of world class solutions while maintaining the integrity of OpenSlate data for our clients. This position reports to the Senior Director, Content Insights & Intelligence.

 

Responsibilities:

  • Provide operational support for key products across platforms
  • Serve as day-to-day contact of support teams to ensure quality assurance
  • Lead training of support teams on content standards and processes
  • Oversee internal dashboard in order to assess project development and investments
  • Analyze reports to track progress, generate insights and identify opportunities for operational efficiencies
  • Support effort to better streamline processes across support teams
  • Provide operational support as needed across internal teams such as Product and Sales

About You:

  • Minimum of 2 years of experience in social video or digital media
  • Excellent excel skills
  • Experience in moderation services is not required but encouraged
  • Excellent organizational and time management skills
  • Strong attention to detail, results-oriented, self-directed, and inquisitive
  • Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities. Strong interpersonal skills

Apply now

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