Platform Operations Associate

Posted on October 12, 2021


About the Role

The Platform Operations Associate is responsible for the tactical support of media campaigns in social video environments utilizing OpenSlate data targeting.

Part of the Client Success Organization, the Platform Operations team provides core operational functions critical to client success, including: billing, trafficking, quality assurance, brand safety monitoring, campaign pacing, and campaign reporting.  The role most closely supports the Client Engagement team and the Sales organization using day-to-day processes that are geared toward providing flawless campaign monitoring within the Google Ads platform and delivering campaign results.

About You

  • A media/data nerd​: Eager to utilize OpenSlate data to deliver optimal campaign results for our clients in the wild, whacky world of YouTube
  • Client-ready​: Once trained, you want to be on the front lines with clients, tailoring communication to differentiate between internal and external contacts
  • A collaborator​r: You enjoy a working environment where ideas are shared, partnership is critical, and working across different teams and functions is a given
  • Adaptive​: In a start-up environment that is growing quickly and evolving just as fast, you understand that change is constant and creates opportunity
  • Detail-oriented​: You know “good enough” is never good enough — you work quickly, but you want things to be correct and excellent the first time around
  • Intellectually curious​: You love learning new things and raising your hand to take on a new project; you always want to know about the inner-workings of things

Primary Responsibilities

  • Billing: Help with the billing of campaigns on multiple platforms that run with OpenSlates proprietary data.
  • Trafficking​: Build targeting parameters and settings in Google Ads or OpenSlate tools, understanding that this set-up is critical to client success
  • Project management: ​Project managing the execution of sold advertising campaigns with the broader Client Engagement teams
  • Reporting: ​Providing ongoing reporting as required by clients
  • Monitoring / pacing​: Monitor live campaigns, ensure delivery is on track
  • Specializing: ​Becoming an expert user of the OpenSlate platform and data

Requirements

  • At least 1 year of related experience in either a full-time role or internship
  • Excellent oral/written communication skills
  • Passionate attention to detail – able to work meticulously and quickly
  • Strong multi-tasking skills; capable of juggling multiple projects at once
  • Proficient in Excel, Word and PowerPoint
  • Knowledge of Google AdWords, YouTube is a plus
  • Highly analytical
  • Capable of handling the pressure of accelerated deadlines and multiple ad hoc requests
  • Proven history of self-direction, creativity, and ability to meet deadlines
  • Experience with video or social a plus

Apply now

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